How to manage conflict : :turn all conflicts into win-win outcomes

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	PERPUSTAKAAN POLITEKNIK TUANKU SYED SIRAJUDDIN	303.6921 PIC (Browse shelf(Opens below))	Available		0000015993
Book	PERPUSTAKAAN POLITEKNIK TUANKU SYED SIRAJUDDIN	303.6921 PIC (Browse shelf(Opens below))	Available		0000015994

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