TY  - BOOK
AU  - Ashley,A.
TI  - Oxford handbook of commercial correspondence: workbook 
SN  - 9780194572149
U1  - 808.066651 23
PY  - 2003///
CY  - Oxford : 
PB  - Oxford University Press, 
KW  - Commercial correspondence
KW  - Handbooks, manuals, etc.
KW  - Business communication
KW  - Electronic mail messages
ER  -