Goldsmith, Alistair L. , Human resource management for hospitality services / Alistair L. Goldsmith, Dennis Nickson, Donald Sloam and Roy C. Wood. - vii, 229 pages : illustrations ; 25 cm Includes bibliographical references (p. 214-223) and index. ISBN: 1861520956 RM164.80 Subjects--Topical Terms: Hospitality industry --Personnel management. Dewey Class. No.: 647.950683