TY - BOOK ED - Productivity Press. TI - Kaizen for the shopfloor T2 - Shopfloor series SN - 9781563272721 U1 - 658.5 23 PY - 2002/// CY - Portland, Or. PB - Productivity Press KW - Production management KW - Total quality management KW - United States N1 - Bibliography: pages 83-86; What is kaizen? -- What is a kaizen event and what are the key roles for success? -- Phase one : planning and preparation -- Phase two : implementation -- Phase three : presentation, celebration, and follow-up -- Reflections and conclusions UR - http://www.loc.gov/catdir/enhancements/fy0801/2002000614-d.html ER -