Remarkable service : [a guide to winning and keeping customers for servers, managers, and restaurant owners] / The Culinary Institute of America. - 2nd ed. - ix, 294 pages : illustrations ; 24 cm Includes index Bibliography: pages 278-288 ISBN: 9780470197400 RM75.00 0470197404 Subjects--Topical Terms: Food service management Dewey Class. No.: 647.95068