TY  - BOOK
AU  - Enz,Cathy A.
TI  - Hospitality strategic management: concepts and cases 
SN  - 9780470083598
U1  - 647.94068 22
PY  - 2010///
CY  -  Hoboken, N.J. : 
PB  - John Wiley & Sons, 
KW  - Hospitality industry
KW  - Management
KW  - Strategic planning
N1  - Includes index; Bibliography: pages 595-643
UR  - https://archive.org/details/hospitalitystrat0002enzc
UR  - https://books.google.com.my/books?id=x77o93fmiKQC&printsec=frontcover&source=gbs_ViewAPI&redir_esc=y#v=onepage&q&f=false
ER  -