TY  - BOOK
AU  - Ismail,Ahmed
TI  - Front office operations and management
SN  - 9780766823433
U1  - 647.94068 23
PY  - 2001///
CY  - Albany, NY : 
PB  - Delmar Thomson Learning
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - Includes index
ER  -