TY  - BOOK
AU  - Escoe,Adrienne
TI  - The practical guide to people-friendly documentation
SN  - 0873895045 
U1  - 658.562 23
PY  - 2001///
CY  - MIlwaukee, Wisc.
PB  - ASQ Quality Press
KW  - Quality control
KW  - Documentation
N1  - Includes bibliographical references and index
UR  - https://books.google.com.my/books?id=lOqiEAAAQBAJ&printsec=frontcover&source=gbs_ViewAPI&redir_esc=y#v=onepage&q&f=false
ER  -