Essentials of credit, collections, and accounts receivable /
Mary S. Schaeffer.
- xv, 256 pages ; 23 cm
The first step -- The second step -- The third step -- Accounts receivable issues -- Handling deduction issues -- Interacting with sales & marketing -- Customer relations and customer visits -- Letters of credit and other security instruments -- Legal considerations surrounding credit -- Bankruptcy -- Technology in the credit & collections department -- International credit -- Professionalism and the future of credit