TY - BOOK AU - Schaeffer,Mary S. TI - Essentials of credit, collections, and accounts receivable SN - 0471220744 U1 - 658.88 23 PY - 2002/// CY - New York : PB - John Wiley & Sons. Inc. KW - Credit KW - Management N1 - The first step -- The second step -- The third step -- Accounts receivable issues -- Handling deduction issues -- Interacting with sales & marketing -- Customer relations and customer visits -- Letters of credit and other security instruments -- Legal considerations surrounding credit -- Bankruptcy -- Technology in the credit & collections department -- International credit -- Professionalism and the future of credit UR - https://archive.org/details/essentialsofcred00mary/page/n5/mode/1up ER -