TY  - BOOK
AU  - Lougheed,Lin
TI  - Business correspondence: a guide to everyday writing : intermediate 
SN  - 0130897922 
U1  - 808.06665 23
PY  - 2003///
CY  - New York
PB  - Longman, 
KW  - Business writing
KW  - Handbooks, manuals, etc
KW  - Business communication
KW  - Letter writing
N1  - Bibliography: pages 131-138
ER  -