TY  - BOOK
AU  - Fried-Kline,Sheryl
AU  - Sullivan,William
TI  - Hotel front office simulation: a workbook and software package 
SN  - 0471203319
U1  - 647.940683 21
PY  - 2003///
CY  - New York
PB  - John Wiley & Sons
KW  - Hotel front desk personnel
KW  - Handbooks, manuals, etc
KW  - Hotel management
UR  - http://www.loc.gov/catdir/bios/wiley043/2002001010.html
UR  - http://www.loc.gov/catdir/description/wiley035/2002001010.html
UR  - http://www.loc.gov/catdir/toc/wiley021/2002001010.html
ER  -