TY  - BOOK
AU  - Maimunah Osman
TI  - Komunikasi berkesan: perhubungan interpersonal 
T2  - Siri pengurusan INTAN
SN  - 9679933741 
U1  - 302.2 22
PY  - 2000///
CY  - Kuala Lumpur : $b $c 
PB  - Institut Tadbiran Awam Negara (INTAN), 
KW  - Communication
KW  - Interpersonal relations
KW  - Public speaking
N1  - Bibliography : page 111
ER  -