Lian, Teddy Kok Fei, <br/><br/>
TQM implementation and impact in the Malaysian public sector :  an imperical study / 
by Teddy Lian Kok Fei. 
 - xii, 94 pages ;  24 cm 
 - Monographs of the National Institute of Public Administration  ;  4 .
 - Monographs of the National Institute of Public Administration  ;  4 .
<br/><br/>Bibliography : pages 83-94. 
<br/><br/><label>ISBN: </label>9679933903  RM25.90 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Malaysia<br/>Civil service--Malaysia<br/>Public administration--Malaysia
<br/><br/><label>Dewey Class. No.: </label>352.35