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		TOTAL QUALITY : Management, Organization and Strategy / James R. Evans. by Evans, James R., (James Robert), 1950- [author.] Edition: Fourth Edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mason, Ohio : Thomson/South-Western, 2005Copyright date: ©2005 Online access: Free eBook from the Internet Archive Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK TUANKU SYED SIRAJUDDIN (2)Call number: OS 658.4013 EVA, ... Found in Open Library: Place hold Add to cart (remove)
		Managing for Quality in the Hospitality Industry / John H. King, Jr., Ronald F. Cichy. by King, John H., Jr, 1937- [author.] Cichy, Ronald F [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, New Jersey : Pearson Prentice Hall 2006Copyright date: ©2006 Online access: Free eBook from the Internet Archive Table of contents Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK TUANKU SYED SIRAJUDDIN (3)Call number: OS 647.940684 KIN, ... Lists: DHR. Found in Open Library: Place hold Add to cart (remove)
		TQM implementation and impact in the Malaysian public sector : an imperical study / by Teddy Lian Kok Fei. by Lian, Teddy Kok Fei [author.] Series: Monographs of the National Institute of Public Administration ; 4 Material type: Text; Format: print Publisher: Kuala Lumpur : National Institute of Public Administration (INTAN), 2002Copyright date: ©2002 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK TUANKU SYED SIRAJUDDIN (2)Call number: OS 352.35 LIA, ... Found in Open Library: Place hold Add to cart (remove)
		Quality management / Kanishka Bedi by Bedi, Kanishka [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi : Oxford Univerity Press, 2006 Availability: Items available for loan: PERPUSTAKAAN POLITEKNIK TUANKU SYED SIRAJUDDIN (1)Call number: RED 658.4013 BED. Found in Open Library: Place hold Add to cart (remove)