000			01932nam a2200337 i 4500
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008			231114s9999 xx ab b 001 0 eng
020			_a1591391784 _cRM110.55 _qhardback
039		9	_c20240902095146.0 _h22 _iNUR SALIZAH NG ABDULLAH
040			_aLOC _beng _cLOC _dPTSS _erda
082	0	4	_222 _a363.347
090	0	0	_a363.347 _bBAZ
100	1		_aBazerman, Max H., _eauthor.
245	1	0	_aPredictable Surprises : _bTHE DISASTERS YOU SHOULD HAVE SEEN COMING AND HOW TO PREVENT THEM / _cMax H. Bazerman and Michael D. Watkins.
264		1	_aBoston : _bHarvard Business School Press, _c2004
264		4	_c©2004
300			_axiv, 317 pages : _billustrations, map ; _c24 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
490			_aLeadership for the common good
504			_aIncludes bibliographical references (pages 299-300) and index.
505	0		_aWhat is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.
650	1	0	_aEmergency management
700	1		_aWatkins, Michael, _d1956- _eauthor.
830			_aLeadership for the common good
856	4	0	_uhttps://archive.org/details/predictablesurpr00maxh _zFree eBook from the Internet Archive
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0420/2004017441.html
942			_2ddc _cBK
999			_c6816 _d6816