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Predictable Surprises : THE DISASTERS YOU SHOULD HAVE SEEN COMING AND HOW TO PREVENT THEM / Max H. Bazerman and Michael D. Watkins.

By: Contributor(s): Material type: TextTextSeries: Leadership for the common goodPublisher: Boston : Harvard Business School Press, 2004Copyright date: ©2004Description: xiv, 317 pages : illustrations, map ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1591391784
Subject(s): DDC classification:
  • 22 363.347
Online resources:
Contents:
What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Koleksi Pinjaman Terhad (Buku bertanda Merah) Koleksi Pinjaman Terhad (Buku bertanda Merah) PERPUSTAKAAN POLITEKNIK TUANKU SYED SIRAJUDDIN RAK 20 Koleksi Pinjaman Terhad (Buku bertanda Merah) RED 363.347 BAZ (Browse shelf(Opens below)) Available 0000001300

Includes bibliographical references (pages 299-300) and index.

What is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11 : the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don't we act on what we know? Cognitive roots : the role of human biases -- Organizational roots : the role of institutional failures -- Political roots : the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition : identifying emerging threats earlier -- Prioritization : focusing on the right problems -- Mobilization : building support for preventative action -- Future predictable surprises.

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