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Sales management : analysis and decision making / Thomas N. Ingram, Raymond W. LaForge, Ramon A. Avila, Charles H. Schwepker Jr., Michael R. Williams.

By: Contributor(s): Material type: TextTextPublisher: Mason, Ohio : Thomson/South-Western, 2004Copyright date: ©2004Edition: 5th edDescription: xxi, 420 pages : illustrations ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0324191081
  • 9780324191080
Subject(s): DDC classification:
  • 658.81 21
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OS 658.81 NKN Pengurusan jualan / OS 658.81 NKN Pengurusan jualan / OS 658.81 NKN Pengurusan jualan : konsep & kes / OS 658.81 SAL Sales management : analysis and decision making / OS 658.8101 JOH Churchill/Ford/Walker's Sales Force Management / OS 658.812 AND Great customer service on the telephone / OS 658.812 STA Complaint Management : The Heart of CRM /